All orders are fully tracked. You will receive your tracking once dispatched.
Estimated shipping time begins from the day your order is dispatched.
Typically order arrive within 4-6 business days, although due to high demand some orders may take 7-14 business days to be delivered.
Tracking can sometimes take up to 3 days to update.
Evóir do not offer refunds and we ONLY offer exchanges on products that are defective or are damaged.
Please contact us with your order number via email info@evóir.com and we will come back to you within 24 hours.
Returns and exchanges are down to the discretion of Evóir customer service team.
Evóir is a valued company that support their customers, please be polite to staff, any form of verbal and communicative abuse will not be tolerated and customers will be refused returns or exchanges should they be abusive in anyway. To clarify Evóir has a zero tolerance rule.
Our customer service team only operate Monday to Friday 9am to 5pm UK time.
Note our customer service team will be unavailable from 24/12 - 26/12 and then from 30/12 to 02/01.